iovation ReputationManager™

Overview

The World’s Leading Device Reputation Platform

iovation is the only company in the world that unlocks the power of device identification by using a patented system for sharing device reputations to combat fraud and abuse. Adding iovation ReputationManager to your existing fraud management process allows you to immediately gain three key benefits:

Stop Repeat Offenders

As online criminals repeatedly target your site, they simply use multiple stolen or manufactured identities to spoof identity and financial based fraud management system from accurately recognizing their true identity and monitoring their activity. Instead of relying on the information provided by the online user, iovation ReputationManager allows you to instantly act on device reputations to uniquely identify PCs and other Internet devices that visit your site and track both the frequency of their visits (i.e. site velocity) and their history of fraud such as credit card chargebacks.

Expose Fraud Rings

Online criminals often work in virtual or formally organized rings to share identity and account information, trade tools, and defraud online businesses or launder money. iovation ReputationManager exposes relationships between multiple PCs and their accounts, allowing you to immediately identify fraudulent transaction and see all other related transactions and PCs that now become suspect. This is also invaluable in fighting fraud rings where these relationships were previously invisible.

Work Together to Fight Fraud

In order to stop today’s organized fraudsters, online businesses need to work together. iovation ReputationManager draws on the power of the Device Reputation Authority (DRA) to tap into over 250 million computer reputations and their relationships with other devices and accounts. iovation has patented the process for identifying PCs over time, exposing their reputations and extended relationships, and sharing those reputations with your peers. When you become an iovation customer, you immediately add the power and experience of your peers to your existing fraud team.

DRA

Device Reputation Authority™ (DRA)

iovation Device Reputation Authority is the world’s first and only shared repository for device reputations. With over 250 million device reputations and answering over three million daily reputation requests for our customers, you can’t find a better platform for providing actionable information about the PCs that visit your site. There are three key elements of iovation DRA:

• Unique Device IDs. iovation doesn’t simply assess the risk of a given device. We assign and track unique identifiers that allow you to know with certainty that a device has previously been seen by you or your peers. Unlike systems that rely on risk elements that change significantly over time, iovation’s identifiers work independently of the information provided by the user to provide reliable device tracking for months and even years to effectively prevent repeat offenders from accessing your site under another identity.
• Device Reputations. The ability to assign histories of past fraud and abuse to a unique device is invaluable to online fraud management. The ability to share these reputations without any sensitive personal information is a service unique to iovation. Now, because you know with certainty that you or one of your peers have previously experienced fraud with a device, you can block that device in real-time, reducing the effort of reviewing larger amounts of risky transactions.
• Device and Account Relationships. In addition to identifying the reputation of unique devices, iovation’s DRA exposes previously hidden relationships between accounts and devices in your system. As an example, wouldn’t it be nice to know that a customer has applied for credit 10 times in the past hour, or created 10 accounts? Exposing hidden relationships is essential in catching fraud rings and money laundering rings where the relationships between devices and individuals aren’t apparent with standard fraud management systems.

Real-Time Decisioning

Custom Integration to Meet Your Business Needs

iovation ReputationManager was built with integration in mind. iovation ReputationManager can be easily integrated into your existing processes using SOAP. Essentially, we help you answer two questions in real-time so you act on those responses:

• Have I, or one of my peers, seen this device before?
• Does this device have a history, or is it associated with other devices that have a history of fraud or abuse that I care about?

Act on reputation that matters most to your business
We know that every online business is unique. iovation ReputationManager provides business rules that allow you to define how you act on the information we provide. This includes over 32 fraud and abuse categories to choose from, decide which of your peers’ information you wish to act on, and when you want to allow or deny a transaction or simply flag it for further review.

Forensics

Perform Powerful Forensic Analysis

iovation ReputationManager provides enhanced forensic tools allowing you to analyze your site transactions and usage in new ways.

• How many devices should a customer have?
• How many accounts or transactions should come from the same device?
• Are new transactions associated with fraudulent accounts?

Our forensic metrics make it possible for you to drill down to the device level to analyze data and profile fraudulent behavior specific to your site while incorporating the expertise and knowledge of your peers. Using these metrics enables you to be more proactive and hone your internal tools and security to improve your fraud fighting measures.

Expertise

Benefit From Experienced Fraud Experts

As the authority in device reputation our expertise in the field is unsurpassed. The iovation team brings over 40 years of combined experience in fraud management and data forensics. As a client you are able to utilize the knowledge base offered by our highly trained and experienced professionals to enhance your own fraud management expertise.