February 17, 2010iovation ReputationManager Reduces Total Fraud by 98 Percent for New Era TicketsComcast-Spectacor Ticketing Provider Prevents Fraud and Ensures Fair Ticket SalesPORTLAND, Ore.- February 17, 2010 – iovation, provider of the world’s first device reputation service for preventing online fraud and abuse, today announced results of a recent benchmark study with customer New Era Tickets, a full-service ticketing solution provider created by Comcast-Spectacor. New Era Tickets uses iovation’s device-based fraud management solution to successfully identify cyber criminals and stop ticket fraud – reducing fraud losses for its arena clients and protecting the public from purchasing stolen or duplicate tickets for sporting and entertainment events. “The reality is that device recognition is one of the only ways to really stop scalping and unfair ticket sales. Every time someone puts in a new address or a new name—you can’t tell if it’s really a different person. But with iovation, I can tell that someone at one machine just bought 80 tickets,” said Steve Geib, vice president of client services for New Era Tickets. iovation ReputationManager™ has enabled New Era Tickets to cut fraud losses, which used to be in the six figures, by 98 percent. Not only has iovation helped New Era Tickets to prevent considerable losses for its customers, it has also significantly improved the company’s operational efficiency. Created by Comcast-Spectacor in 2004, New Era Tickets brings a new way of doing business to the entertainment industry through its full-service ticketing and database marketing solutions. Making use of the latest technology, New Era Tickets provides a variety of services including internet ticket sales, order fulfillment, customer service, access control and print-at-home technology, up-selling and cross-selling, stored value technology, online ticket exchange, ticket auctions, client training and support team, and database marketing. About iovation |
